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User Misconceptions of Information Retrieval Systems

Chen, Hsinchun and Dhar, Vasant (1990) User Misconceptions of Information Retrieval Systems. International Journal of Man-Machine Studies 32(6):pp. 673-692.

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Abstract

We report results of an investigation where thirty subjects were observed performing subject-based search in an online catalog system. The observations have revealed a range of misconceptions users have when performing subject-based search. We have developed a taxonomy that characterizes these misconceptions and a knowledge representation which explains these misconceptions. Directions for improving search performance are also suggested.

EPrint Type:Journal Article (Paginated)
Keywords:National Science Digital Library, NSDL, Artificial Intelligence Lab, AI Lab, taxonomy
Subjects:Knowledge Representation
Artificial Intelligence
ID Code:517
Deposited On:20 September 2004
Alternative Locations:http://ai.bpa.arizona.edu/go/papers.html
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