Home | Browse | Search | Credits | About
Register | User Area | DL-Harvest | Help
DLIST

Collaborative Information Retrieval Environment: Integration of Information Retrieval with Group Support Systems

Romano, Nicholas C. and Roussinov, Dmitri G. and Nunamaker Jr., Jay F. and Chen, Hsinchun (1999) Collaborative Information Retrieval Environment: Integration of Information Retrieval with Group Support Systems . In Proceedings Hawaii International Conference on System Sciences, Maui, HI.

Full text available as:
PDF - Requires Adobe Acrobat Reader or other PDF viewer.

Abstract

Observations of Information Retrieval (IR) system user experiences reveal a strong desire for collaborative search while at the same time suggesting that collaborative capabilities are rarely, and then only in a limited fashion, supported by current searching and visualization tools. Equally interesting is the fact that observations of user experiences with Group Support Systems (GSS) reveal that although access to external information and the ability to search for relevant material is often vital to the progress of GSS sessions, integrated support for collaborative searching and visualization of results is lacking in GSS systems. After reviewing both user experiences described in IR and GSS literature and observing and interviewing users of existing IR and GSS commercial and prototype systems, the authors conclude that there is an obvious demand for systems supporting multi-user IR.. It is surprising to the authors that very little attention has been given to the common ground shared by these two important research domains. With this in mind, our paper describes how user experiences with IR and GSS systems has shed light on a promising new area of collaborative research and led to the development of a prototype that merges the two paradigms into a Collaborative Information Retrieval Environment (CIRE). Finally the paper presents theory developed from initial user experiences with our prototype and describes plans to test the efficacy of this new paradigm empirically through controlled experimentation.

EPrint Type:Conference Paper
Keywords:National Science Digital Library, NSDL, Artificial Intelligence Lab, AI Lab, Information Retrieval, Group Support Systems
Subjects:Knowledge Management
Data Mining
Information Extraction
ID Code:435
Deposited On:16 August 2004
Alternative Locations:http://ai.bpa.arizona.edu/go/papers.html
Eprint Statistics:View statistics for this eprint
Tell A Colleague:Tell a colleague about it.

1. Aytes, K., Johnson, J., and Frost, J. Supporting distributed

GDSS. SIGOIS Bulletin: Special Issue: Position Papers from the

CSCW ’94 Workshops, 15 (2), 1994, 18-20.

2. Bonczek, R. H., Holsapple, C. W., and Whinston, A. B.

Computer-based support of organizational decision making.

Decision Sciences, 10, 1979, 268-291.

3. Briggs, R. O. The focus theory of group productivity and its

application to development and testing of electronic group support

systems. Unpublished Doctoral Dissertation, Department of

Management Information Systems. Tucson, AZ, University of

Arizona, 1994.

4. Burke, K., and Chidambaram, L. Do mediated contexts differ in

information richness? A comparison of collocated and dispersed

meetings, Proceedings of the Twenty-ninth Hawaii International

Conference on System Sciences, III, Sprague, R. H., Jr. and

Nunamaker, J. F., Jr., (eds.) January, 1996, 92-101.

5. Carmel, E., and Herniter, B. C. Medianss: Conceptual design of

a system for negotiation sessions, , 1990, 239-254.

6. Carmel, E., Herniter, B. C., and Nunamaker, J. F., Jr. Labormanagement

contract negotiations in an electronic meeting room: a

case study. Group Decision and Negotiation, 2, (1993), 27-60.

7. Chang, S. J., and Rice, R. E.. Browsing - A multidimensional

framework. Annual Review of Information Science and Technology,

28, 1993, 231-276.

8. Chen, H., and Dhar Cognitive process as a basis for intelligent

retrieval systems design. Information Processing and

Management, 27, 5, 1991, 405-432.

9. Chen, H., Hsu, P., Orwig, R., Hoopes, L.., and Nunamaker, J.F.,

Jr. Automatic concept classification of text from electronic

meetings. Communications of the ACM, 37, (10), 1992, 56-73.

10. Chen, H., and Lynch, K. J. Automatic construction of networks

of concepts characterizing document databases. IEEE Transactions

on Systems, Man ,and Cybernetics, 22 (5) 1992, 885-902.

11. Chen, H., Ng, K., Martinez, J., Sutjahjo, S., and Nunamaker, J.

F., Jr. An artificial intelligence concept generator tool for electronic

meetings. Working Paper, Center for the Management of

Information, Tucson, AZ, University of Arizona, December, 1993.

12. Chen, H., Lynch, K. J., Basu, K., and Ng, T. Generation,

integration, and activation of thesauri for concept-based document retrieval. IEEE Expert: Special Series on Artificial Intelligence in

Text-based Information Systems, 8 (2), 1993, 25-34.

13. Chen, H., Schuffels C., and Orwig, R. Internet categorization

and search: a self-organizing approach. Journal of visual

communications and image representation, 7(1), 1996, 88-102.

14. Coleman, D. Technology can make meetings more productive.

Virtual Workgroups: The Magazine for Electronic Collaboration, 1

(1) 1996, 38-43.

15. Dennis, A. R., Nunamaker, J. F., Jr., and Vogel, D. R. GDSS

laboratory and field studies: closing the gap, Proceedings of the

Twenty-second Hawaii International Conference on System

Sciences, III, Sprague, R. H., Jr. and Nunamaker, J. F., Jr., (eds.)

January 1989, 300-309.

16. Dennis, A. R., Nunamaker, J. F., Jr., and Vogel, D. R. A

comparison of laboratory and field research in the study of

electronic meeting systems. Journal of Management Information

Systems, 7 (3) 1990-91, 107-135.

17. Dennis, A. R., Valacich J. S., and Nunamaker, J. F., Jr. Group,

sub-group and nominal group idea generation in an electronic

meeting environment, Proceedings of the Twenty-fourth Annual

Hawaii International Conference on System Sciences, III, Sprague,

R. H., Jr. and Nunamaker, J. F., Jr., (eds.) January, 1991, 573-579.

18. Dennis, A. R. Information exchange and use in group decision

making: You can lead a group to information, but you can’t make it

think. Management Information Systems Quarterly, 20 (4) 1996.

19. Dennis, A. R. Information exchange and use in small group

decision making. Small Group Research, 27, 4, (1996), 532-550.

20. DeSanctis, G., and Gallupe, B. R. Group decision support

systems: A new frontier. Database, 1985, 190-201.

21. Dickson, G. W., Poole, M. S., & DeSanctis, G. An overview of

the GDSS research project and the SAMM system, in Bostrom, R.

P., Watson, R. T. and Kinney, S. T. (eds.), Computer Augmented

Teamwork: A Guided Tour. New York: Van Nostrand Reinhold,

1992.

22. Dufner, D. K., Hiltz, S. R., Johnson, K. and Czech, R.

Distributed group support: The effects of voting tools on group

perceptions of media richness. Group Decision and Negotiation, 4

(3) 1995, 235-250.

23. Dyson, E. What IBM needs is a little TeamFocus.

ComputerWorld. 27, April, 1993, 33.

24. Easton, A. C., Vogel, D. R., and Nunamaker, J.F., Jr.

Interactive versus stand-alone group decision support systems for

stakeholder identification and assumption surfacing in small groups.

Decision Support Systems, 8 (2), 1991, 159-168.

25. Easton, A. E., Vogel, D. R., and Nunamaker, J.F., Jr.

Stakeholder identification and assumption surfacing in small

groups: An experimental study, Proceedings of the Twenty-second

Annual Hawaii International Conference on System Sciences, III,

Sprague, R. H., Jr. and Nunamaker, J. F., Jr., (eds.) January, 1989,

344-352.

26. Fjermestad, J., and Hiltz, S. R. Experimental studies of group

decision support systems: an assessment of variables studied and

methodology, Thirtieth Hawaii International Conference on System

Sciences, II, Sprague, R. H., Jr. and Nunamaker, J. F., Jr., (eds.)

January, 1997, 45-53.

27. Gallupe, R. B., DeSanctis, G., and Dickson, G. W. The impact

of computer support on group problem finding: an experimental

approach. MIS Quarterly, 12 (2) 1988, 276-296.

28. Gallupe, R. B., and McKeen, J. Enhancing computer mediated

communication : An experimental investigation into the use of a

group decision support system for face-to-face vs. remote meetings.

Information and Management, 18 (1), 1990, 1-13.

29. Gallupe, R. B., Dennis, A. R., Cooper, W.H., Valacich, J. S.,

Bastianutti, L. M., and Nunamaker, J. F., Jr. Electronic

brainstorming and group size. Academy of Management Journal, 35

(2), 1992, 350-369.

30. Gerrity, T. P. Design of man-machine decision systems: an

application to portfolio management. Sloan Management Review,

Winter 1971.

31. Ginsburg, M. Annotate! a tool for collaborative information

retrieval, Coordination architectures for distributed web

applications workshop, 1998.

32. Goldberg, D., Oki, B., Nichols, D., & Terry, D. B. Using

collaborative filtering to weave an information tapestry.

Communications of the ACM, 35 (12), 1992, 61-70.

33. Gray, J. L., Hazeltine, N., and Lynch, J. Bridging islands of

information with cooperation software. AT&T Technology, 7, (1)

1992, 8-33.

34. Gray, P., Mandviwalla, M., Olfman, L. and Stazinger, J. The

user interface in group support systems, in Jessup, L. M., and

Valacich, J. S. (eds.), Group Support Systems: New Perspectives.

New York: Macmillan Publishing Company, 1993, 192-213.

35. Grohowski, R., McGoff, C., Vogel, D., Martz, W. B., Jr., and

Nunamaker, J.F., Jr. Implementing electronic meeting systems at

IBM: lessons learned and success factors. Management Information

Systems Quarterly, 14, (4), 1990, 368-383.

36. Hearst, M. A. Interfaces for searching the web. Scientific

American, 276, (3), 1997, 68-72.

37. Herniter, B. C., Carmel, E., and Nunamaker, J. F., Jr.

Computers improve efficiency of the negotiation process. Personnel

Journal, #2480, 1993.

38. Hollenbeck, P. IBM experiences (with TeamFocus), IBM,

1991.

39. Huber, G. P. Organizational science contributions to the design

of decision support systems, Fick, G. S., R. H., Jr. (ed.), Decision

Support Systems. New York, NY: Pergamon Press, 1980, 45-55.

40. Huber, G. P. Issues in the design of group decision support

systems. Management Information Systems Quarterly, 8, (3), 1984,

195-204.

41. Jarvenpaa, S. L., Rao, V. S., and Huber, G. P. Computer

support for meetings of groups working on unstructured problems: a

field experiment . Management Information Systems Quarterly, 12,

(4), 1988, 645-666.

42. Jessup, L. M., and Valacich, J. S. Group Support Systems: New

Perspectives. New York: McMillan Publishing Company, 1992.

43. Kahle, B., Morris, H., Goldman, J., Erickson, T., and Curran, J.

Interfaces for distributed systems of information servers. Journal of

the American Society for Information Science, 44, (8), 1993, 453-

467.

44. Koda, T. M., P. Agents with faces: The effects of

personifications of agents, Proceedings of the HCI’96 Conference,

1996, 98-103.

45. Kraemer, K. L., and King, J. L. Computer-based systems for

cooperative work and group decision making. ACM Computing

Surveys, 20, (2), 1988, 115-146.

46. Levy, D. M., & Marshall, C. C. What color was George

Washington’s white horse? A look at assumptions underlying digital

libraries, Proceedings of Digital Libraries ’94, 1993, 163-169.

47. Maltz, D., & Ehrlich, K. Pointing the way: Active collaborative

filtering, Proceedings of the 1995 Conference on Human Factors in

Computing Systems, 1995, 202-209.

48. Manber, U. Foreword, information retrieval: data structures

and algorithms. Englewood Cliffs, NJ: Prentice Hall, 1992.

49. Mandviwalla, M., Gray, P., Olfman, L. and Satzinger, J. The

Claremont GDSS Support Environment, Proceedings of the

Twenty-fourth Hawaii International Conference on System

Sciences, Vol. III, Sprague, R. H., Jr. and Nunamaker, J. F., Jr.,

(eds.), January 1991, 600-607.

50. Mandviwalla, M., and Olfman, L. What do groups need? A

proposed set of generic groupware requirements. ACM Transactions

on Computer-Human Interaction, 1, (3), 1994, 245-268.

51. Martz, W. B., Jr., Vogel, D. R., and Nunamaker, J. F., Jr.

Electronic meetings systems: results from field. Decision Support

Systems, 8, (2), 1992, 141-158.

52. McGoff, C., Vogel, D. R., Nunamaker, J. F. Jr. IBM

Experiences With GroupSystems, , 1989, 1-28.

53. McGoff, C. J. a. A., L. Empirical information from the field: A

practitioner’s view of using GDSS in business., Proceedings of the

Twenty-fourth Annual Hawaii International Conference on System

Sciences, III, January 1991, 805-811.

54. Molich, R., and Nielsen, J. Improving a human-computer

dialogue: What designers know about traditional interface design.

Communications of the ACM, 33, (3), 1990, 338-348.

55. Morrison, J. Development and evaluation of a system to support

team and organizational memory, Unpublished Doctoral

Dissertation, Department of Management Information Systems,

University of Arizona Tucson, Arizona, University of Arizona,

1992.

56. Nielsen, J., and Molich, R. Heuristic evaluation of user

interfaces, Computer Human Interactions ’90, 1990, 249-256.

57. Nunamaker, J. F., Jr., Vogel, D. R., Heminger, A. R., Martz, W.

B.,Jr.,, Grohowski, R., and McGoff, C. Experiences at IBM with

group support systems: A field study. Decision Support Systems, 5,

(2), 1989, 183 - 196.

58. Nunamaker, J. F., Jr., Vogel, D. R., Heminger, A., Martz, W.

B., Jr., Grohowski, R., and McGoff, C. Group support systems in

practice: Experience at IBM, Proceedings of the Twenty-Second

Hawaii International Conference on System Sciences, II, Sprague,

R. H., Jr. and Nunamaker, J. F., Jr., (Eds.) January 1989, 378-386.

59. Nunamaker, J. F., Jr., Dennis, A. R., Valacich, J. S., Vogel, D.

R., and George, J. F. Electronic meeting systems to support group

work: theory and practice at Arizona. Communications of the ACM,

34, (7), 1991, 40-61.

60. Nunamaker, J. F., Jr. Electronic democracy: Groups get the

vote on-line. Corporate Computing, November, 1992.

61. Nunamaker, J. F., Jr., Briggs, R. O., and Mittleman, D. D.

Electronic meeting systems: Ten years of lessons learned, Chapter

6, Coleman, D., and Khanna, R. (eds.), Groupware: Technology

and Applications. Englewood Cliffs, NJ: Prentice-Hall, 1995, 149-

193.

62. Nunamaker, J. F., Jr., Briggs, R. O., and Mittleman, D. D.

Lessons from a decade of group support systems research, Working

paper at the Center for the Management of Information, 1995.

63. Nunamaker, J. F., Jr., Briggs, R. O., Mittleman, D. D., and

Balthazard, P. B. Lessons from a dozen years of group support

systems research: A discussion of lab and field findings. Journal of

Management Information Systems, 13, (3) 1996-97, 163-207.

64. Nunamaker, J. F., Jr. Future research in group support systems:

What is needed, some questions and possible directions?

International Journal of Human Computer Studies, 1997.

65. Nunamaker, J. F. Jr., Applegate, L. M., Konsynski, B. R.

Facilitating group creativity: Experience with a group decision

support system. Journal of Management Information Systems, 3,

(4), 1987, 5-19.

66. Nunamaker, J. F. Jr., Vogel, D. R., Heminger, A., Martz, B.,

Grohowski, R., McGoff, C. Experiences at IBM with group support

systems: a field study. Decision Support Systems, 5, (2), 1989, 183-

196.

67. Nunamaker, J. F. J., Vogel, D. R., and Konsynski, B.

Interaction of task and technology to support large groups. Decision

Support Systems, 5, (2), 1989, 139-152.

68. Nunamaker, J. F. Jr., Dennis, A. R., Valacich, J. S., and Vogel,

D. R. Information technology to support negotiating groups:

generating options for mutual gain. Management Science, 37, (10),

1991, 1325-1346.

69. Orlikowski, W. Learning from Notes: Organizational issues in

groupware implementation, Proceedings of the ACM 1992

Conference on Computer Supported Cooperative Work: Sharing

Perspectives (CSCW ’92), 1992, 362-369.

70. Panko, R. R. Patterns of organizational communication.

PRIISM Working Paper 91-0001. Pacific Research Institute for

Information Systems and Management, College of Business

Administration, University of Hawaii, 2404 Maile Way, Honolulu,

HI 96822, January, 1991.

71. Pinsonneault, A., and Kraemer, K. L. The impact of technology

on groups: An assessment of the empirical research. Decision

Support Systems, 5, (2), 1989, 197-216.

72. Poole, M. S., and DeSanctis, G. Use of group decision support

systems as an appropriation process, proceedings of the twentysecond

annual hawaii conference on System Sciences, II, Sprague,

R. H., Jr. and Nunamaker, J. F., Jr., (eds.) January, 1989.

73. Poole, M. S., Holmes, M., and DeSanctis, G. Conflict

management in a computer-supported meeting environment.

Management Science, 37, (8), 1991, 926-953.

74. Post, B. Building the business case for group support

technology, Proceedings of the Twenty-fifth Annual Hawaii

International Conference on Systems Science, IV, Sprague, R. H.,

Jr. and Nunamaker, J. F., Jr.,(Eds.) January 1992, 34-45.

75. Resnick., P., Iacovou, N,, Sushak, M., Bergstrom, P., and Riedl,

J. GroupLens: An open architecture for collaborative filtering of

Netnews, Proceedings of The Conference on Computer-Support

Cooperative Work (CSCW 94), 1994), 175-186.

76. Romano, N. C., Jr., Nunamaker, J. F. , Jr., and Briggs, R. O.

User driven design of a web-based group support system,

Proceedings of the Thirtieth Annual Hawaii International

Conference on System Sciences, II, Sprague, R. H., Jr. and

Nunamaker, J. F., Jr., (Eds.), January 1997, 366-375.

77. Root, R. W. Design of a multi-media vehicle for social

browsing, Proceedings of the Conference on Computer-Supported

Cooperative Work (CSCW 88), 1988, 25-38.

78. Salton, G., Wong, A., and Yang, C. S. A vector space model for

automatic indexing. Communications of the ACM, 18, (11), 1975,

613-620.

79. Sengupta, K., and Te’eni, D. Cognitive feedback in GDSS:

improving control and convergence. Management Information

Systems Quarterly, 17, (1), 1993, 87-113.

80. Shneiderman, B. Designing the user interface: Strategies for

effective human-computer interaction. Reading, MA: Addison-

Wesley Publishing Company, 1987.

81. Sidler, G., Scott, A., and Wolf, H. Collaborative browsing in

the world wide web, Proceedings of the 8th Joint European

Networking Conference, 1997.

82. Smith, S. L., and Moiser, J. N. Guidelines for designing user

interface software. Bedford, MA, The MITRE Corp., 1986.

83. Stefik, M., Bobrow, D. G., Foster, G., Lanning, S., and Tatar, D.

WYSIWIS revised: Early experiences with multiuser interfaces.

ACM Transactions on Office Information Systems, 5, (2), 1987,