Home | Browse | Search | Credits | About
Register | User Area | DL-Harvest | Help
DLIST

Evaluating Digital Libraries: A User-Friendly Guide

Reeves, Thomas and Apedoe, Xornam and Hee Woo, Young (2003) Evaluating Digital Libraries: A User-Friendly Guide.

Full text available as:
Microsoft Word Document (.doc) - Requires Microsoft Word

EPrint Type:Guide
Keywords:NSDL, Educational Impact and Evaluation Standing Committee
Subjects:Digital Libraries
ID Code:398
Deposited On:07 August 2004
Alternative Locations:http://eduimpact.comm.nsdl.org/evalworkshop/UserGuideOct20.doc
Eprint Statistics:View statistics for this eprint
Tell A Colleague:Tell a colleague about it.

Arms, W. (2000). Digital libraries. Cambridge, MA: MIT Press. Available at: http://www.cs.cornell.edu/wya/DigLib/index.html.

Bias, R. G. (1994). The pluralistic usability walkthrough: Coordinated empathies. In J. Nielsen & R. L. Mack (Eds.), Usability inspection methods (pp. 63-76). New York: John Wiley & Sons.

Bollen, J., & Luce, R. (2002). Evaluation of digital library impact and user communities by analysis of usage patterns, D-Lib Magazine, 8(6). Available at: (http://www.dlib.org/dlib/june02/bollen/06bollen.html).

Bollen, J., Luce, R., Vemulapalli, S. S., & Xu, W. (2003). Usage analysis for the identifi-cation of research trends in digital libraries, D-Lib Magazine, 9(5). Available at: (http://www.dlib.org/dlib/may03/bollen/05bollen.html).

Borgman, C. L. (Ed.) (1990). Scholarly communication and bibliometrics. Newbury Park, CA: Sage Publications.

Budhu, M., & Coleman, A. (2002) The design and evaluation of interactivities in a digi-tal library. D-Lib Magazine, 8(11). Available at: http://www.dlib.org/dlib/november02/coleman/11coleman.html.

Bush, V. (1945) As we may think. Atlantic Monthly, 176, 101-108. Available at: http://www.theatlantic.com/unbound/flashbks/computer/bushf.htm.

Campbell, N. (2001). Usability assessment of library-related web sites: Methods and case studies (Guide # 7). Chicago: American Library Association.

Campbell, D. T., & Stanley, J. C. (1966). Experimental and quasi-experimental designs for re-search. Chicago: Rand-McNally.

Casti, J. L. (1989). Paradigms lost: Images of man in the mirror of science. New York: William Morrow.

Chen, H. (1990). Theory-driven evaluations. Newbury park, CA: Sage.

Cherry, J. M., & Duff, W. M. (2002). Studying digital library users over time: A follow-up survey of Early Canadiana Online. Information Research, 7(2). Available at: http://InformationR.net/ir/paper123.html.

Choudhury, S., Hobbs, B., Lorie, M., & Flores, N. (2002). A framework for evaluating digital library services. D-Lib Magazine, 8(7/8). Available at: (http://www.dlib.org/dlib/july02/choudhury/07choudhury.html).

Clark, R. E. (Ed.). (2001). Learning from media: Arguments, analysis, and evidence. Greenwich, CT: Information Age Publishing.

Cook, T. D., & Gruder, C. L. (1978). Metaevaluation research. Evaluation Quarterly, 2(1), 5-51.

Covey, D. T. (2002). Usage and usability assessment: Library practices and concerns. Washing-ton, DC: Council on Library and Information Resources.

Dilevko, J., & Dolan, E. (1999). Government documents reference service in Canada: Implications for electronic access. Available at:

(http://dsp-psd.pwgsc.gc.ca/Rapports/Dilevko_Dolan/dilevko-e.html).

Durrance, J. C., & Fisher, K. E. (2003). Determining how libraries and librarians help. Library Trends, 51(4), 305-334. Available at:

(http://www.si.umich.edu/libhelp/DURRAFISH.pdf).

Fink, A. (2002). The survey kit. Thousand Oaks, CA: Sage Publications.

Fink, A. (1995). The survey handbook. Thousand Oaks, CA: Sage Publications.

Fitz-Gibbon, C. T., & Morris, L. L. (1987). How to design a program evaluation. Newbury Park, CA: Sage.

Hackos J. T., & Redish J. C. (1998). User and task analysis for interface design. New York: John Wiley & Sons.

Harter, S., & Hert, C. (1997). Evaluation of information retrieval systems: Approaches, issues, and methods. In M. Williams (Ed.), Annual review of information science and technology (pp. 3-94), Medford, NY: Information Today Inc.

Heath, F., Kyrillidou, M., Webster, D., Choudhury, S., Hobbs, B., Lorie, M., & Flores, N. (2003). Emerging tools for evaluating digital library services: Conceptual adapta-tions of LibQUAL+ and CAPM. Journal of Digital Information, 4(2). Available at: (http://jodi.ecs.soton.ac.uk/Articles/v04/i02/Heath/).

Hernon, P. (2002). Quality: New directions in the research. The Journal of Academic Li-brarianship, 28(4), 224-231.

Hovater, M., Krot, M., Kiskis, D. L., Holland, I., & Altman., M. (2002). Usability testing of the Virtual Data Center, Usability Workshop at Second ACM+IEEE Joint Con-ference on Digital Libraries. Available at: http://www.uclic.ucl.ac.uk/annb/DLUsability/Hovater7.pdf.

Jones, S., Cunningham, S. J., McNab, R., & Boddie, S. (2000). A transaction log analy-sis of a digital library. International Journal on Digital Libraries, 3, 152-169.

Kahle, B., Prelinger, R., & Jackson, M. E. (2001). Public access to digital material. D-Lib Magazine, 7(10). Available at: http://www.dlib.org/dlib/october01/kahle/10kahle.html.

Kahn, M. J., & Prail, A. (1994). Formal usability inspections. In J. Nielson and R. L. Mack (Eds.), Usability inspection methods (pp. 141-171). New York: John Wiley & Sons.

Keith, S., Blandford, A., Fields, B., & Theng, Y. L. (2002). An investigation into the application of Claims Analysis to evaluate usability of a digital library interface. Technical report available at:: http://www.cs.mdx.ac.uk/ridl/UET/.

Krueger, R. A., & Casey, M. A. (2000). Focus groups: A practical guide for applied research (3rd ed.). Thousand Oaks, CA: Sage Publications.

Kyrillidou, M. (2002). From input and output measures to quality and outcome meas-ures, or, from the user in the life of the library to the library in the life of the user. Journal of Academic Librarianship, 28(1/2), 42-46.

Lagemann, E. C. (2000). An elusive science: The troubling history of educational research. Chicago: The University of Chicago Press.

Maeda, A. (2002, September). Multilingual information processing for digital libraries. In Proceedings of the PNC Annual Conference and Joint Meetings 2002, pp. 80-81 (ab-stract), Osaka, Japan. Available at: http://pnclink.org/annual/annual2002/pdf/0921/12/c211206-2.pdf.

Marchionini, G. (2000). Evaluating digital libraries: A longitudinal and multifaceted view. Library Trends, 49(2), 304-333. Preprint available online at: http://ils.unc.edu/~march/perseus/lib-trends-final.pdf.

Marchionini, G., Plaisant, C., & Komlodi, A.(in press) The people in digital libraries: Multifaceted approaches to assessing needs and impact. A. Bishop, B. Buttenfield, &

N. Van House (Eds.), Digital library use: Social practice in design and evaluation. MIT Press. Draft available at: (http://ils.unc.edu/~march/revision.pdf).

Mark, M. M., & Shotland, R. L. (Eds.). (1987). Multiple methods in program evaluation. San Francisco: Jossey-Bass.

Mead, J. P., & Gay, G. (1995). Concept mapping: An innovative approach to digital library design and evaluation. ACM SIGOIS Bulletin, 16(2), 10-14.

Melucci, M. (1999). An evaluation of automatically constructed hypertexts for informa-tion retrieval. Journal of Information Retrieval, 1(1-2), 91-114.

Miles, M. B., &Huberman, A. M. (1994). Qualitative data analysis: An expanded sourcebook. Thousand Oaks, CA: Sage Publications.

Nielsen, J. (2001). First rule of usability? Don’t listen to users. Available at: http://www.useit.com/alertbox/20010805.html.

Nielsen, J. (2000). Designing Web usability. Indianapolis, IN: New Riders.

Nielsen, J. (1993). Usability engineering. San Francisco: Morgan Kaufmann.

Norlin, E. (2000). Reference evaluation: A three-step approach-surveys, unobtru-sive observations, and focus groups. College & Research Libraries, 61(6), 546-553.

Norlin, E., & Winters, C. (2002) Usability testing for library web sites: A hands-on guide. Chi-cago: American Library Association.

Patton, M. Q. (2002). Qualitative research and evaluation methods (3rd ed.). Thousand Oaks, CA: Sage.

Patton, M. Q. (1997). Utilization-focused evaluation: The new century text (3rd ed.). Thousand Oaks, CA: Sage.

Peters, T.A. (1993). The history and development of transaction log analysis. Library Hi Tech, 11(2), 41-66.

Peterson, E., & York, V. (2003). User evaluation of the Montana Natural Resource Information System (NRIS): In-depth evaluation of digital collections using snow-ball sampling and interviews, D-Lib Magazine, 9(7/8). Available at: http://www.dlib.org/dlib/july03/peterson/07peterson.html.

Pettigrew, K. E., & Durrance, J. C. (2001). Public use of digital community information systems: Findings from a recent study with implications for system design. International Conference on Digital Libraries Proceedings of the first ACM/IEEE-CS joint conference on Digital Librar-ies, 136-143.

Reeves, T. C., & Hedberg, J. G. (2003). Interactive learning systems evaluation. Engle-wood Cliffs, NJ: Educational Technology Publications.

Reid, J. (2000). A task-oriented non-interactive evaluation methodology for informa-tion retrieval systems. Journal of Information Retrieval, 2(1), 115-129.

Rossi, P. H., Lipsey, M. W., & Freeman, H. E. (2003). Evaluation: A systematic approach (7th ed.). Thousand Oaks, CA: Sage.

Salamapsis, M., & Diamantaras, K. (2002). Experimental user-centered evaluation of an open hypermedia system and web information-seeking environments. Journal of Digital Information, 2(4). Available at: http://jodi.ecs.soton.ac.uk/Articles/v02/i04/Salampasis/.

Saracevic, T., & Dalbello, M. (2001). A survey of digital library education. Proceedings of the American Society for Information Science and Technology, Vol. 38 (pp. 209-223). Silver Spring, MD: American Society for Information Science and Technology. Available at: http://www.scils.rutgers.edu/~tefko/ProcASIST2001.doc.

Saracevic, T. (2000). Digital library evaluation: Toward evolution of concepts. Library Trends, 49(2), 350-369.

Saracevic, T. (1995). Evaluation of evaluation in information retrieval. Proceedings of the 18th Annual International ACM SIGIR Conference on Research and Development in Informa-tion Retrieval (pp. 138-148). New York: Association for Computing Machinery.

Schutt, R. K. (2003). Investigating the social world: The process and practice of research (3rd ed.) Thousand Oaks, CA: Pine Forge Press.

Schwab, J. J. (1970). The practical: A language for curriculum. Washington, DC: National Education Association, Center for the Study of Instruction.

Shadish, W. R., Cook, T. D., & Leviton, L. C. (1991). Foundations of program evaluation: Theories of practice. Newbury Park, CA: Sage Publications.

Shavelson, R. J., Towne, L., & the Committee on Scientific Principles for Education Research. (Eds.). (2002). Scientific research in education. Washington, DC: National Academy Press. Available at: http://www.nap.edu/books/0309082919/html/R1.html.

Shneiderman, B. (1987). Designing the user interface: Strategies for effective human-computer inter-action. Reading, MA: Addison-Wesley.

Shulman, L. (2000). Inventing the future. In P. Hutchings (Ed). Opening lines: Approaches to the scholarship of teaching and learning. Menlo Park, CA: Carnegie Publications. Avail-able at: (http://www.carnegiefoundation.org/elibrary/docs/inventing.htm).

Spradley, J. P. (1997). Participant observation. New York: Holt Rinehart & Winston

Suchman, E. A. (1967). Evaluative research. New York: Russell Sage.

Tate, R. (1990). Experimental design. In H. J. Walberg & G. D. Haertel (Eds.), The in-ternational encyclopedia of educational evaluation (pp. 553-561). New York: Pergamon Press.

Tenopir, C. (2003). Use and users of electronic library resources: An overview and analysis of recent research studies. Washington, DC: Council on Library and Information Resources. Available at: http://www.clir.org/pubs/reports/pub120/pub120.pdf.

Wallace, D. P., & Van Fleet, C. (2000). (Eds.). Library evaluation: A casebook and can-do guide. Englewood, CO: Libraries Unlimited.

Wildemuth, B. M., Marchionini, G., Yang, M., Geisler, G., Wilkens, T., Hughes, A. & Gruss, R. (2003, June) How fast is too fast? Evaluating fast forward surrogates for digital video. Paper presented at the 2003 Joint Conference on Digital Libraries (JCDL ’03). Available at: (http://www.jcdl.org/awards.shtml).

Wragg, E. C. (1999). An introduction to classroom observation (2nd ed.). London: Routledge.

Wu, M., & Sonnenwald, D.H. (1999). Reflections on information retrieval evaluation. Proceedings of the 1999 EBTI, ECAI, SEER & PNC Joint Meeting. Academia Sinica, Taipei, Taiwan.

Zhang, Z., Basili, V., & Shneiderman, B. (1999). Perspective-based usability inspection: An empirical validation of efficacy. Empirical Software Engineering, 4(1), 43-69.

EPrints dLIST, an open access archive for the Information Sciences, is supported by the School of Information Resources and Library Science and Learning Technologies Center, University of Arizona. Established in 2002, dLIST has a global Advisory Board and is a part of the Information Technology & Society Research Lab. Open Archives
Contact: Admin | Donate