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Introduction
The concept of information as we use it in everyday English,
in the
sense knowledge communicated, plays a central role in contemporary
society.
The development and widespread use of computer networks since the end
of World War II, and the emergence of information science as a
discipline in the 1950s, are evidence of this focus. Although
knowledge and its communication are basic phenomena of every human
society, it is the rise of information technology and its global
impacts
that characterize ours as as an information society. It is commonplace
to consider information as a basic condition for
economic development together with capital, labor, and raw material;
but
what makes information especially significant at present is its digital
nature. The impact of information technology on the natural and
social sciences has made this everyday notion a highly
controversial concept. Claude Shannon's (1948) "A Mathematical
Theory of Communication" is a landmark work, referring to the common
use of information with its semantic and pragmatic
dimensions, while at the same redefining the concept within an
engineering framework. The fact that the concept of knowledge
communication has been designated with the word information seems,
prima facie, a linguistic happenstance.
For a science like information science (IS) it is of course important
how fundamental terms are defined; and in IS, as in other fields, the
question of how to define information is often raised. This chapter is
an
attempt to review the status of the concept of information in IS,
with reference also to interdisciplinary trends. In scientific
discourse,
theoretical concepts are not true or false elements or glimpses of some
element of reality; rather, they are constructions designed to do a job
the best
possible way. Different conceptions of fundamental terms like information are thus
more or less fruitful, depending on the theories
(and in the end, the practical actions) they are expected to support.
In the opening section, we discuss the problem of defining terms from
the perspective of the philosophy of science.
The history of a word provides us with anecdotes that are tangential to
the concept itself. But in our case, the use of the word
information points to a specific perspective from which the concept of
knowledge communication has been defined. This perspective
includes such characteristics as novelty and relevance; i.e., it refers
to the process of knowledge transformation, and particularly to
selection and interpretation within a specific context. This discussion
leads to the questions of why and when this meaning
was designated with the word information.
We explore this history, and we believe that our results may help
readers better understand the
complexity of the concept with regard to its scientific
definitions.
Discussions about the concept of information in other disciplines are
very important for IS because many theories and approaches in IS
have their origins elsewhere (see the section "Information as an
Interdisciplinary concept" in this chapter). The epistemological
concept of information brings into play nonhuman information processes,
particularly in physics and biology. And vice versa: the psychic and
sociological processes of
selection and interpretation may be considered using objective
parameters, leaving aside
the semantic dimension, or more precisely, by considering objective or
situational parameters of interpretation. This concept can be
illustrated also
in physical terms with regard to release mechanisms, as we suggest. Our
overview of the concept of information
in the natural sciences as well as in the humanities and social
sciences cannot hope to be comprehensive. In most
cases, we can only refer to fragments of theories. However, the reader
may wish to follow the leads provided in the bibliography.
Readers interested primarily in information science may derive most
benefit from the section on "Information in Information Science," in
which we offer a detailed explanation of
diverse views and theories of information within our field;
supplementing the recent ARIST chapter by Cornelius (2002). We show
that the
introduction of the concept of information circa 1950 to the domain of
special librarianship and documentation has in itself had
serious consequences for the types of knowledge and theories developed
in our field. The important question is not only what meaning we give
the term in IS, but also how it relates to other terms basic terms,
such
as documents, texts, and knowledge.
Starting with an objectivist view from the world of
information theory and cybernetics, information science has turned more
to the phenomena of relevance and interpretation as
basic aspects of the concept of information. This change is in no way a
turn to a
subjectivist theory, but an appraisal of different perspectives that
may determine in a particular context what is being considered as
informative, be it a "thing" (Buckland, 1991b) or a document. Different
concepts of information within information science
reflect tensions between a subjective and an
objective approach. The concept of interpretation or selection
may be considered to be the bridge between these two poles. It is
important, to consider the different professions involved with
the interpretation and selection of knowledge. The most important thing
in IS (as in information policy) is to consider information
as a constitutive force in society and, thus, recognize the
teleological
nature of information systems and services (Braman, 1989).
How to Define a Scientific Term
Definition and Meaning Theory
It is well known that definitions are not true or false,
but more or less fruitful. In a way, people are free to define terms as
they like, but in reality their definitions may encounter problems. In
children’s play, a chair can be defined as a table and vice
versa. This works as long as the children remember and obey their own
decisions and do not apply their own conventions with
outsiders. However, when somebody defines a term in such an
idiosyncratic
way, that definition will be neglected and will not contribute to
understanding, communication, or the advance of practice.
Knowing how different people apply the terms
they use is helpful. Wittgenstein’s (1958a) famous use theory of
meaning emphasizes this
aspect, defining terms by finding out how people actually use them (see
Blair's chapter in this volume).
This aspect also applies to the term information.
Dictionaries such as The
Oxford English Dictionary (1989), provide valuable insights
about the
etymology of a word and how different authors have used it throughout
the centuries (see Appendix). This etymology should be supplemented by
more detailed descriptions
of how the word has been used in different disciplines. The actual
use of terms may differ from their more formal definitions. The
ordinary use of a term like information
may carry other
meanings than formal definitions, implying that conflicting theoretical
views may arise between the explicit scientific
definitions of ordinary use. Because of
this tendency, we must not only compare different formal definitions,
but
also consider the meaning of a word like information as it is used
in relation to, for example, information seeking,
information systems, and information services.
Studies of how a term has been used cannot, however, help us to decide
how we should define it. When we use language and terms, we perform
some kind of act, with the intention of accomplishing something. The
different meanings of the terms we use are more or less efficient tools
to help us accomplish what we want to accomplish. In this way,
according to pragmatic philosophers such as Charles Sanders Peirce
(1905), the meaning of a term is determined by not just the past, but
also the future.
We also cite Braman (1989), pointing out how
important it is for information policy to define information
adequately, thus applying this pragmatic principle of definition in
practical policy.
Theory Dependency of Scientific Terms
The kind of conduct performed in the sciences is the
production of knowledge and the development of scientific theories. In
this respect, the meaning of terms must be considered in the framework
of the theories they are supposed to serve. In he philosophy of
science,
Chalmers (1999, pp. 104-105) has provided an important analysis of
scientific concepts:
Observation statements must be
expressed in the language of some theory. Consequently, it is argued,
the statements, and the concepts figuring in them, will be as precise
and informative as the theory in whose language they are formed is
precise and informative. For instance, I think it will be agreed that
the Newtonian concept of mass has a more precise meaning than the
concept of democracy, say. It is plausible to suggest that the reason
for the relative precise meaning of the former stems from the fact that
the concept plays a specific, well-defined role in a precise, closely
knit theory, Newtonian mechanics. By contrast, the social theories in
which the concept “democracy” occurs are vague and multifarious. If
this suggested close connection between precision of meaning of a term
or statement and the role played by that term or statement in a theory
is valid, then the need for coherently structured theories would seem
to follow directly from it.
Chalmers also considers alternative ways to defining
scientific terms,
by, for example, lexical or ostensive definitions. The main problem
with lexical definitions is that concepts can be defined only in terms
of other concepts, the meanings of which are given. If the meanings of
these latter concepts are themselves established by definition, it is
clear that an infinite regress will result, unless the meanings of some
concepts are known by other means. A dictionary is useless unless we
already know the meanings of many words. Newton could not define mass
or force in terms of previously available concepts. It was necessary
for him to transcend the limits of the old conceptual framework by
developing a new one. The main problem with ostensive definitions is
that they are difficult to sustain, even in the case of an elementary
notion like apple. Defining
something like mass in
mechanics, electrical field
in
electromagnetism or information,
subject or topicality in
information science (IS) is even more challenging. The dependence of
the meaning of concepts on
the structure of the theory in which they occur — and the dependence of
the precision and degree of coherence of
the latter — is thus made plausible by noting the limitations of some
of the alternative ways in which a concept might be thought to acquire
meaning.
Chalmers also points out that the typical history of a
concept, whether
it be chemical element, atom, the unconscious, and so forth,
typically
involves the emergence of the concept as a vague idea, followed
by its gradual clarification as the theory in which it plays a part
takes a more precise and coherent form. He argues that Galileo was in
the process of making a major contribution to the building of a new
mechanics that was to prove capable of supporting detailed
experimentation at a later stage. It is hardly surprising that —
contrary to popular myth — his efforts involved thought experiments,
analogies, and illustrative metaphors rather than detailed
experimentation. This situation is understandable if it is accepted
that experimentation can only be carried out if one has a theory
capable of yielding predictions in the form of precise
observations.
Following Chalmers, we propose that the scientific
definitions of terms like information
depend on what roles we give
them in our theories; in other words, the type of methodological work
they must do for us. With regard to the term information Spang-Hanssen (2001,
online)
remarks:
In fact, we are not obliged to accept
the word information as a professional term at all. It might be that
this word is most useful when left without any formal definition, like
e.g., the word discussion, or
the word difficulty, or the
word literature. It might
be that the word information is useful in
particular when we try to rise our professional status in relation to
other professions; it sounds smart and imposing and gives an air of
technicality. I find no moral objections to this sort of use of words;
language is certainly not only for informative uses (“informative” here
refers to the so-called intellectual or factual meaning of a text or an
utterance). However, we must realize that the status-rising effect of a
word may depend precisely on its being used in other fields as well,
preferably in fields having a high status, like engineering and
nowadays sociology. The uses in such other fields actually makes it
impossible at the same time to keep this word as a formally defined
professional term in our field without some risk of confusion; the
words force, energy and effect—used both generally and in physics as
formally defined terms—illustrate this situation.
The word information—and combinations
like information
retrieval, information center—have definitely contributed to rise the
public opinion of library and documentation work, which is generally
held to be a little dull, dusty and distant from what is actually going
on in society. Maybe it would be wise to leave the word information
there, were it not for the fact—already mentioned—that several attempts
have been made to define information as a formal term relative to
documentation and information work, and even attempts to define
information as some measurable quantity, corresponding to questions of
the type: How much information was retrieved by the search?
The Danger of Applying Persuasive Definitions
Many kinds of definitions exist (Yagisawa, 1999).
The tendency to use and define terms in order to impress other people
has been called persuasive definition. The definition provided by
Brookes (1977) K(S) + δI –> K(S + δS) seems to us to
serve only such a persuasive function. If we agree with Spang-Hanssen
that definitions are legitimate ways to boost the status of a
profession and research field, we must face the fact that such use can
cause internal confusion and lack of self-respect in the discipline.
Schrader, among others, has demonstrated this outcome. He studied about
700 definitions of information
science and its antecedents from 1900
to 1981 and found that:
[T]he
literature of information
science is characterized by conceptual chaos. This conceptual chaos
issues from a variety of problems in the definitional literature of
information science: uncritical citing of previous definitions;
conflating of study and practice; obsessive claims to scientific
status; a narrow view of technology; disregard for literature without
the science or technology label; inappropriate analogies; circular
definition; and, the multiplicity of vague, contradictory, and
sometimes bizarre notions of the nature of the term "information"
(Schrader, 1983, p.99)
As we can see, the cost of applying persuasive definitions
in
IS has been extremely high; this approach should no longer be
accepted by journals and authorities in the field. We have to ask more
seriously: What role—if any—should the concept of information play in
IS? In order to answer this question, one must clarify the
role and nature of scientific theories in IS. We suggest that focusing
on the concept of information may have misdirected our
field, and that a closer relation to concepts such as signs, texts, and
knowledge may provide more satisfactory conceptual frameworks for the
kind of problems that IS is trying to answer. When we use the term information in IS, we
should always keep in mind that information is what is informative for
a given person. What is
informative is depends on the interpretative needs and skills of the
individual (although these are often shared with members of a discourse
community).
Studies and Sources of the
Word Information
[A] word never—well,
hardly ever—shakes
off its etymology and its formation. In spite of all changes in
the extensions of and additions to its meanings, and indeed rather
pervading and governing these, there will still persist the old idea.
[...] Going back into the history of a word, very often into Latin, we
come back pretty commonly to pictures or models of how things happen or
are done." (Austin 1961, pp. 149-150)
The study of the history of a word, its etymology, is not
concerned, as the word etymology itself prima facie suggests, with a
true meaning (Gr. étymon)
that apparently may be the basis of its formation and use; but rather
with
the interrelation of its different uses (particularly its
translation into other languages and contexts), including its metaphors
and
metonymies. By examining the history of word uses, we find some of the
primitive forms or contexts that underlie the higher-level scientific
practices. This lessens the expectations we may have with
regard to univocal higher-level concepts, and may help us better
manage vagueness and ambiguity. To question modern
terminology, to look more closely at the relation between signs,
meanings, and references and to pay attention to historic contexts
shifts helps us understand how present and future uses are interwoven.
The word information
has Latin roots (informatio).
Before we
explore this thread we should examine its entry in The Oxford English Dictionary
(1989, see Appendix). We shall consider two basic
contexts in which information
is used; namely, the act of molding
the mind and the act of communicating knowledge. These two activities
are, obviously, intimately related. But when and how do information and
molding belong together? Based on studies by Seiffert (1968) and
Schnelle (1976), Capurro (1978) explores the Greek origins of the Latin
word informatio as well as
its subsequent development. This
historico-critical background makes possible a better understanding of
the higher-level concepts of information in the Hellenistic period as
well as in the Middle Ages and in modern times. Peters' (1988) view
is highly supportive of these analyses.
Latin Roots and Greek Origins
The Thesaurus Linguae
Latinae (See footnote 2) (1900) gives detailed
references to the uses of informatio
and informo in Latin since
Vergil (70-19 B.C.) until the eighth century. There are two basic
contexts,
namely a tangible (corporaliter)
and an intangible (incorporaliter)
one. The prefix in may have
the meaning of negation as in informis
or informitas, but in our
case it
strengthens the act of giving a form to something, as in Vergil's
verses
on Vulcan and the Cyclops hammering out (informatum)
lightning bolts for Zeus (Aen.
8, 426) or a huge shield for Aeneas (Aen.
8,
447). Early references to the use of informo
are in a biological
context, for instance by Varro (116-27 B.C.) who describes how the
foetus
is being "informed" (informatur)
by head and backbone (Frg.
Gell.
3, 10, 7). The intangible or spiritual context concerns moral and
pedagogical uses since the second century A.D. that reveal not only the
influence of Christianity —
Tertullian (ca. 160-220 A.D.) calls Moses populi informator; that is,
people's educator or molder —
but in several cases also an explicit reference to Greek philosophy,
particularly to Plato (427-348/7 B.C.) and Aristotle (384-322 B.C.).
Several Greek words that were translated with informatio or informo such as hypotyposis (which
means model, especially in a
moral context) and prolepsis
(representation), but most
higher-level uses are mostly explicitly related to eidos, idea, typos and morphe; that is, to key concepts of
Greek ontology and epistemology (Capurro 1978). This relationship is
clearly the case with prominent thinkers such as, for instance, Cicero
(106-43 B.C.) and
Augustine (354-430 A.D.). Nevertheless, these higher-level concepts
have
their roots in the low-level use of these words, particularly in the
primitive context of pottery as well as in the Greek experience of
limitation and shining-forth of what we perceive sensually (phainonemon).
Cicero explicitly translates in De natura deorum Epicure's
(341-270 B.C.) concept of prolepsis
— i.e. the
representations of the gods or of things impressed in our souls before
any experience (a priori, as Kant would say) as informatio rei (nat.deor. 1, 43). At the same time
he uses this word
in a rhetorical context — for
instance in De oratore (2,
358) as well as in Orator,
where he
explicitly points to Plato's ideas
(orat. 10) — in order
to describe the active and a
posteriori action of the mind depicting something unknown or
helping memory, as part of the ars
memoriae, to better remember a past situation through the
pictorial representation of a sentence (sententiae informatio). Several
references are to the use of informo
in a biological as well as
in a pedagogical and moral context. A particularly interesting one can
be found in his speech Pro Archia.
-> The Greek poet Aulus
Licinius Archias, Cicero's teacher who was born in Antiocheia, was
accused of becoming illegally a Roman citizen. Cicero points that
Archias learned in his youth the arts, such as writing, by which young
people are usually educated or informed in their humanity ("quibus
aetas puerilis ad humanitatem informari solet") (Arch. 3).
In Augustine, we have the influence of Greek ontology and
epistemology
on the one hand, and of Christian tradition on the other. In De
trinitate, Augustine calls the process of visual perception informatio
sensus (trin. 11,2,3)
and he uses the famous Platonic (Theaet.
191d)
and Aristotelian (De an. 424 a
17) metaphor of the impression (imprimitur)
of a ring seal into
wax (trin. 11,2,3). According
to Augustine, the images or
representations of the perceived objects are stored in memory. These
images do not inform, following the Platonic view, the soul (mens) or
the rational intellect (intelligentia
rationalis), but only
reflection (cogitatio); that
is,
the faculty dealing with internal representations (informatio
cogitationis) (trin.
14,8, 11). Augustine uses informatio
also in a
pedagogical context: Christ is God's form (forma dei). His deeds instruct
and educate us (ad eruditionem
informationemque nostram) (epist.
12).
In De civitate dei, he
describes the process of illumination of the
heavenly community (informatio
civitatis sanctae) (civ.
11,24).
Throughout the Middle Ages informatio
and informo are commonly used
in the aforementioned epistemological, ontological, and pedagogical
contexts by several authors (see Capurro, 1978 for details). The
Aristotelian influence on the higher-level philosophical concept of informatio is shown at best in
the work of Thomas Aquinas (1225-1274). Bussa (1975) lists in his Index Thomisticus 66 references on informatio — 15 of
them in nominative — and 454
references on informo.
Schütz (1958) distinguishes in his Thomas-Lexikon between informatio in the sense of
"providing something with a form" in an epistemological or ontological
context and the pedagogical sense of education or instruction.
-> Following Thomas Aquinas' interpretation of the Aristotelian
concepts of
form (eidos or morphe) and matter (hyle), both principles cause the
unity of an individual being (informatio
materiae) in the sense
listed by the OED: 'the action of 'informing' with some active or
essential quality' (OED II, 7). The Aristotelian theory was called hylomorphism. From a
theological point of view it is
important for Thomas to distinguish between the biological process
giving life on the basis of something that already exists (per modum
informationis) and the act of creation out of nothing (per modum
creationis) (In de causis 18/94).
In other words, there is an
ontological difference — i.e. a
difference concerning the meaing of being, not just a difference
between beings — between informatio and creatio. Because of the unity of
the
human body with the soul as substantial form (forma substantialis)
Thomas underlines, in contrast to Augustine, the unity of the knowledge
process conceived as a double movement of abstracting ("abstractio") the forms (forma, species) — the
Aristotelian eidos or morphe — of
things and of going back to the things in a process of
sensory-bounded intellectual re-cognition ("conversio ad phantasmata"). Thomas'
termini
technici for these processes are informatio sensus and informatio intellectus possibilis (Summa theol. I, 14.2.co/4). He
underlines the role of the active intellect
(intellectus agens) in the
(re-)cognition process. Finally, he conceives
information processes, similarly to Augustine, in a large pedagogical
and moral context, where informatio
means the forming of virtues
(informatio virtutum) as well
as of moral life as a whole
(informatio morum) (Summa theol. III, 110.4.co/15).
Modern and Postmodern Uses of Information
"The action of 'informing' with some
active or essential quality" had, according to the Oxford English Dictionary "a quite
restrictive use" not only in English, but also in other modern European
languages, and references on "formation or molding of the mind or
character, training, instruction, teaching" date from the 14th century.
Probably
the most intriguing question from the point of view of the history of
ideas
concerns the ontological use of informatio
— both in
the lower-level sense of "molding matter" as well as in the
higher-level sense used by Scholastics as informatio materiae — which
became
obsolete not only in modern languages that, like English, inherited
the Latin word and slightly transformed it into information, retaining
the epistemological meaning, but also, for instance, in German where
the
word Information was actually
used in the sense of education and
communication since the 15th century. Informatio
was literally
translated — first in
a mystical context as in-Bildunge
or in-Formunge; later on in a
general
pedagogical sense, such as used by Christoph Martin Wieland (1733-1813)
— with Bildung, a term heavily charged
with higher-level meaning (Capurro 1978,
p. 176). A plausible explanation for the loss of the ontological
higher-level sense is the decline of Scholastic philosophy caused by
the rise of modern empirical science. As Peters (1988, p. 12) states:
In the feverish demolition of
medieval institutions in the seventeenth and eighteenth centuries, the
notion that information consisted in the activity or process of
endowing some material entity with form remained largely unchanged. But
the notion that the universe was ordered by forms fell into disrepute,
and the context of this in-forming shifted from matter to mind. Both
changes inaugurated a massive inversion in the meaning of information.
This transition from Middle Ages to Modernity in the use of
the concept of information — from
"giving a (substantial) form to matter" to "communicating something to
someone" — can be
detected in the natural philosophy of René Descartes
(1596-1650), who calls ideas the "forms of thought," not in the sense
that these are "pictured" ("depictae")
in some part of the brain, but
"as far as they inform the spirit itself oriented to this part of the
brain" ("sed tantum quatenus mentem ipsam in allem cerebri partem
conversam informant." (Descartes 1996, VII, 161). As Peters (1988, p
13) states:
The "doctrine of ideas," developed
initially by Descartes, was central to early modern philosophy, both
rationalist and empiricist. Abandoning the "direct perception" of the
scholastics — the
immediate communion of Intellect and Nature —
Descartes interposed "ideas" between the two. An "idea" was something
present to the mind, an image, copy, or representation, with a
problematic relation to real things in the world. For empiricists (like
Locke), the stream of ideas was the raw material from which genuine
knowledge could be built; for rationalists (like Descartes), it was a
veil of illusion, to be pierced by logic and reason.
Nevertheless, the concept of information ceases to be a
higher-level concept until the rise of information theory in the 20th
century. Philosophers such as Francis Bacon (1561-1626), John
Locke (1632-1704), George Berkeley (1685-1753), David Hume (1711-1776),
and Thomas Reid (1711-1796) criticize scholastic
hylomorphism and particularly the theory of abstraction. Peters (1988,
p. 12) asserts that Bacon's (1967) "Great
Instauration":
criticizes the logicians of his day
for receiving "as conclusive the immediate informations of the
sense..." Instead, those "informations" must be subjected, according to
Bacon, to a sure plan that will sort the true form the false. Though
Bacon's usage may not appear irreconcilable with our own, the inverted
pluralization should tip us off that he does not completely share our
prejudices (we should say "the information of the senses"). In fact,
this locution exemplifies a perfectly hylomorphic notion of the
workings of the senses: they are a kind of matter (wax being a favorite
empiricist instance) on which objects of the world may leave their
shapes or stamps. What is interesting here is that the site of
information is being shifted from the world at large to the human mind
and senses. This shift requires no break with scholastic notions of
mind or nature.
Indeed this epistemological notion of information(s),
particularly the wax metaphor, was a key higher-level concept
throughout the Middle Ages. Consider Locke's (1995, p. 373) statement: "No
existence of anything without us,
but only of GOD, can certainly be known further than our senses inform
us." Peters (1988, pp. 12-13) concludes:
Information was readily deployed in
empiricist philosophy (though it played a less important role than
other words such as impression or idea) because it seemed to describe
the mechanics of sensation: objects in the world in-form the senses.
But sensation is entirely different from "form" — the one
is sensual,
the other intellectual; the one is subjective, the other objective. My
sensation of things is fleeting, elusive, and idiosynchratic [sic]. For
Hume, especially, sensory experience is a swirl of impressions cut off
from any sure link to the real world... In any case, the
empiricist problematic was how the mind is informed by sensations of
the world. At first informed meant shaped by; later it came to mean
received reports from. As its site of action drifted from cosmos to
consciousness, the term's sense shifted from unities (Aristotle's
forms) to units (of sensation). Information came less and less to refer
to internal ordering or formation, since empiricism allowed for no
preexisting intellectual forms outside of sensation itself. Instead,
information came to refer to the fragmentary, fluctuating, haphazard
stuff of sense. Information, like the early modern worldview more
generally, shifted from a divinely ordered cosmos to a system governed
by the motion of corpuscles. Under the tutelage of empiricism,
information gradually moved from structure to stuff, from form to
substance, from intellectual order to sensory impulses.
Later developments on etymology are partly covered by the
next section. Here we will conclude that the modern uses of
information show a transition period in which the medieval ontological
concept of "molding matter" is not just abandoned but reshaped under
empirical and epistemological premises. It has been extremely
interesting to observe how the concept of information is closely
connected to views of knowledge. This conclusion is important when we
later analyze the concept of information in information science,
because it indicates a severly neglected connection between
theories of information and theories of knowledge.
Information as an
Interdisciplinary Concept
Almost every scientific discipline today uses the concept of
information within its own context and with regard to specific
phenomena. Can a common meaning for this term be derived, or do we have
to
agree with the skeptical view expressed by Bogdan (1994, 0p. 53)?
My skepticism about a definitive
analysis of information acknowledges the infamous versatility of
information. The notion of information has been taken to characterize a
measure of physical organization (or decrease in entropy), a pattern of
communication between source and receiver, a form of control and
feedback, the probability of a message being transmitted over a
communication channel, the content of a cognitive state, the meaning of
a linguistic form, or the reduction of an uncertainty. These concepts
of information are defined in various theories such as physics,
thermodynamics, communication theory, cybernetics, statistical
information theory, psychology, inductive logic, and so on. There seems
to be no unique idea of information upon which these various concepts
converge and hence no proprietary theory of information. (See footnote
3)
A broad philosophical debate continues as to whether the
concept
should address a knowledge process including, as a necessary condition,
a human knower or, at the very least, an interpretative system, or
whether it
should exclude mental states and user-related
intentions and be considered as addressing an objective magnitude or
property of beings (Pérez Gutiérrez, 2000; Ropohl 2001).
Between these two positions are different kinds of mediating
theories, including the quest for a unified theory of information
(Hofkirchner, 1999). This controversy reflects the
complex history of the term.
In their seminal book The
Study of Information:
Interdisciplinary Messages, Machlup and Mansfield (1983)
collected key
views on the interdisciplinary controversy in computer science,
artificial intelligence, library and information science, linguistics,
psychology, and physics, as well as in the social sciences. Machlup
(1983, p. 660) himself disagrees with the use of the concept of
information in the
context of signal transmission, the basic senses of information in his
view al referring "to telling something or to the something that is
being
told. Information is addressed to human minds and is received by human
minds." All other senses, including its use with
regard to nonhuman organisms as well to society as a whole, are,
according to Machlup, metaphoric and, as in the case of cybernetics,
anthropomorphic. The confusion started with the abstraction of meaning
in information theory (Shannon & Weaver, 1972). Machlup (1983, p.
660) found that human sciences like psychology, economics, decision
theory, and linguistics had adopted the basic human-related meaning,
asserting it with
some restrictions:
The requirement of truth or
correctness should exclude false or incorrect messages; the requirement
of value or usefulness should exclude messages not helpful in decisions
and actions; the requirement of novelty should exclude repeated or
redundant messages; the requirement of surprise should exclude messages
that the recipient expected; the requirement of uncertainty-reduction
should exclude messages that leave the recipient's state of uncertainty
unchanged or increased; and so forth. No exhaustive enumeration of
persuasive or dictatorial restrictions is here intended.
In short, for Machlup, information is a human phenomenon. It
involves individuals transmitting and receiving messages in the context
of their possible actions.
More than 10 years later, Kornwachs and Jacoby (1996) edited
Information. New Questions to
a Multidisciplinary Concept. This volume displays a general
tendency toward what we might call the naturalization of information.
In his
contribution "Can Information Be Naturalized?," Zoglauer responds in the
negative with regard to semantic and pragmatic information, which is
different from syntactic information; that is, from any kind of
mind-dependent semiotic units as well as functional information whose
interpreter can be a Turing machine and/or any kind of living organism
processing neural and genetic information. Also in this volume Capurro
(1996) defines information as an
anthropological category concerning the phenomenon of human messages,
whose vertical and horizontal structures are related to the Greek
concept of message (angelia)
and as well as to philosophic discourse
(logos). The controversy
sorrounding the naturalization of information goes back to the work of
physicists and engineers such as L.
Boltzmann, J. v. Neumann, L. Szilard, H. Nyquist, N. Wiener, and
particularly to R.V.L. Hartley (1928, p. 536) who in his article
"Transmission of
Information," argued that, because electrical transmission
systems have to do with machines and not with human beings, "it is
desirable therefore to
eliminate the psychological factors involved and to establish a measure
of information in terms of purely physical quantities."
Warren Weaver discussed the elimination of meaning from the
concept of information
, within the engineering context of signal transmission, in a similar
way with regard to Shannon's "Mathematical
Theory of Communication:"
The word information, in this theory,
is used in a special sense that must not be confused with its ordinary
usage. In particular, information must not be confused with meaning. In
fact, two messages, one of which is heavily loaded with meaning and the
other of which is pure nonsense, can be exactly equivalent, from the
present viewpoint, as regards information. It is this, undoubtedly,
that Shannon means when he says, "the semantic aspects of communication
are irrelevant to the engineering aspects." But this does not mean that
the engineering aspects are necessarily irrelevant to the semantic
aspects. (Shannon & Weaver, 1949, p. 8)
The philosophical controversy about the concept of
information in
the 20th century had its origin in cybernetics, because the concepts
of communication and information were conceived at a higher level of
abstraction and not reduced to the communication of human knowledge as
expressed by Norbert Wiener's (1961, p. 132) famous dictum:
"Information is
information, not matter or energy. No materialism which does not admit
this can survive at the present day." This was of course a
challenge to dialectic materialism. Studies on the concept of
information from a materialistic point of view followed (Karpatschof,
2000; Kirschenmann 1969; Klaus, 1963; Ursul 1970). Wiener's idea of
information as a third metaphysical principle was developed by
Günther (1963), while, according to Titze (1971), information is
not
a substantial or metaphysical principle but expresses a tendency for
order and evolution. In his seminal work, Oeser (1976) places
information within the context of epistemology as a key concept
concerning the creation of scientific knowledge. He explicitly refers
to the Latin and Greek roots of the term information. Weizsäcker
(1974) also follows this path, as we
shall show in the next section. But, with some exceptions, the
concept of information is not at the core of philosophic research until
the end of the century. The historical review of the concept by
Schnelle (1976) refers to linguistic and cybernetics. Weizsäcker
develops his views on the relationship between language and information
particularly in dialog with Heidegger (1959). In a seminar with Eugen
Fink on Heraclitus, Heidegger also points to the naturalization of the
concept of information in biology; that is, to genetic information
(Heidegger & Fink, 1970, pp. 25-26; Capurro, 1981). Conceptions of
information
within philosophy of science and analytic philosophy, particularly
since the late 1970s, are related to specific
sciences, particularly physics, biology, and linguistics. As a result
of this development the tendency has been to re-humanize the concept of
information; that is, to place it within a cultural context. But at the
same time, a search continues for a higher level of reflection in which
information and communication, whether human or not, are seen with
their
corresponding differentia specifica
from the viewpoint of the genus of
interpretation or selection. This higher level of reflection means, on
the one hand, a renaissance
of the ontological dimension of the Greek roots of informatio beyond a restrictive
humanistic view, while, on the other, the modern, but now
de-humanized, perspective of information as knowledge communicated,
gives
rise to what we could call a communicative ontology where not only
living beings (other than humans) but also all kinds of systems are
said to produce, storage, process, and exchange information. This
perspective may
also explain the rise of information science as a science that is
supposed to be related to (computer) systems as well as to human beings.
The Concept of Information in the Natural Sciences
Information is prima facie something that flows between a
sender and a
receiver. But Shannon's definition of information is quantitative
concerning possible selections from a repertoire of physical symbols.
It is, in fact, as Underwood (2001) remarks, a theory of
signal or message, not of information transmission. Shannon's model of
communication includes six elements: a source, an encoder, a message, a
channel, a decoder, and a receiver (Shannon 1948).
See: http://www.cultsock.ndirect.co.uk/MUHome/cshtml/index.html
See also Shannon & Weaver (1972, 34, Fig. 1)
Strictly speaking no information could be communicated
between a sender and a receiver, because this theory is not concerned
with the
communication of a meaningful message, but with the reproduction of a
selection process. Shannon correlates information — that
is, the number of
possible choices in order to create a message — and
uncertainty. The
greater the freedom of choice, the greater the uncertainty; that is,
the
information. This concept of information seems, as Weaver remarks,
"disappointing and bizarre —
disappointing because it has nothing to do
with meaning, and bizarre because it deals not with a single message
but rather with the statistical character of a whole ensemble of
messages, bizarre also because in these statistical terms the two words
information and uncertainty find themselves to be partners"
(Shannon & Weaver 1972, p. 27)
Völz (1982-1983) gives an overview of the different
approaches to the concept of information in the natural sciences.
According to Mahler (1996), information is a "contextual concept;" in
other words,
the question: "What is information?" cannot be stated without reference
to a situation. In the case of quantum physics, this situation is a
dynamic scenario in which "decisions" are carried out by a system
that gives rise to an "information flow." Such decision making,
although
being arranged by human beings, does not require conscious observers.
Quantum mechanical systems are embedded within a classical environment.
The theoretical model must combine system dynamics and information
dynamics, which are separated within the classical world of
observation,
where information can be copied at will. Given the incompatibility of
observables like location and impact, there is no transmission of
encoded information in the individual photons between A and B, local
information coming into being only after measurement. Mahler shows that
this fundamental contextuality can be exploited in communication
scenarios particularly with regard to cryptography. According to
Mahler (1996, p. 117), "information can only be defined within the
scenario, it
is not just out there." In other words, information
is not a pure observable, but a theoretical construct. It is
"interpreted data." As Bennett and DiVincenzo (2000) show, an
information theory based on quantum principles extends and completes
classical information theory. A quantum theory of information offers
benefits not only to cryptography but also to quantum information
processing. A quantum bit or "qubit" is a microscopic system, such as
an atom, or nuclear spin, or photon.
The physicist and philosopher Carl-Friedrich von
Weizsäcker conceives information as a twofold category: (1)
information is only that which is understood; (2) Information is only
that which generates information (Weizsäcker, 1974).
Weizsäcker points to the Aristotelian and Platonic origins of the
term to show that the concept of information
is related to form or structure (definition 2). Information means, at
the human level, the concept; not the thinking process itself. In order
for a concept to be information, two conditions are necessary; namely,
it must be a linguistic entity and it must be univocal. A
circular movement between language and information serves as a
precondition of
scientific thinking (Weizsäcker, 1974). Weizsäcker
(1974, p. 351) stresses that a biological structures, or more
generally, information as
"a measure for the amount of form," is something that can be
potentially known (definition 1). At the
same time, a whole organism is the product of genetic information
(definition 2). Weizsäcker calls generating forms "objectivized
semantics." Information is a property of
material entities: "matter has form, consciousness knows form."
(Weizsäcker, 1974, p. 167) At the level of thermodynamics, actual
information means the opposite of entropy; at the level of
consciousness it has syntactic, semantic, and pragmatic dimensions.
Evolution is the increase of form. Weizsäcker translates the
information concept within signal transmission into the context of
thermodynamics and biological evolution. The macro state of, say, the
Latin alphabet used to send a message, makes possible the choice of a
specific letter at the micro level. The same can be said with regard to
chromosomes and a DNA sequence. Thermodynamic entropy measures the
distance between the knowledge of the macro and the ignorance at the
micro level. The probability of possible events takes place within
specific conditions. No absolute concept of information exists
(Weizsäcker, 1985). Contrary to Plato, information should not
be conceived as perennial form, but as changing over time
(Weizsäcker 1992). Finally, Weizsäcker (1974, p. 60) points
to the
"unavoidable circle" between language and information; that is, between
word plurivocity and conceptual univocity, as a characteristic of exact
thinking. The reason is that we are finite
observers and actors within language as well as within evolution. We
cannot, in Kantian terms, understand things as they are in themselves
and therefore we never have fully univocal concepts (Weizsäcker,
1992). On the basis of Weizsäcker's twofold concept of
information, Lyre (1998, p. 76) develops "a quantum theory of
information"
(Ur-Theorie) with "basic
alternatives" (Ur-Alternativen)
representing
the information content of a yes/no decision or one bit of
quantum-theoretic potential information (Ur). Urs are
potential information (Lyre, 1998). This idea of information units
is prima facie similar to Stonier's theory of objective information.
According to Stonier (1990, p. 21)"information exists;" that is,
information exists independently of human thinking (Stonier 1997).
Stonier follows Norbert Wiener's (1961, p. 132) famous dictum:
The mechanical brain does not secrete
thought "as the liver
does bile," as the earlier materialists claimed, nor does it put it out
in the form of energy, as the muscle puts out its activity. Information
is information, nor matter or energy. No materialism which does not
admit this can survive at the present day.
Structural and kinetic information is an intrinsic component
of the universe. It is independent of whether any form of intelligence
can perceive it or not (Stonier, 1991). Information may exist in
particular form, comparable to photons, as "infons" (Stonier, 1996,
p. 138). The term "infon" was coined by Keith Devlin (1992) and refers
to
parameters corresponding to individuals and locations (Israel &
Perry
1990, p. 8). Stonier's view is orthogonal to Weizsäcker's
twofold conception of information and Lyre's quantum theory of
information with its Kantian background. Urs are not infons; that is, they
are not particles in space and time. Finally, Stonier separates the
syntactic from the semantic aspects of information, whereas Lyre, 1998,
pp. 155-156) looks
for a "complete concept of information." Stonier's (1999)
evolutionary view foresees the emergence of a global brain similar to
Teilhard de Chardin's (1964) "noosphere." According to Stonier,
it is important to distinguish
between information and meaning. Information is, say, the letters of a
written alphabet or the nucleotides of a strand of DNA. Two moles of
sodium chloride contain twice as much information as one mole. It may
yield a message if and only if it has been processed. If the nucleotide
in the second sequence is identical with the first, its message is
merely redundant. The message may acquire a meaning if and only if it
has been information-processed by a recipient. The meaning of two
identical messages would not double "although it might be increased
somewhat as a result of being repeated." (Stonier, 1996, p. 137) This
evolutionary approach to information within the natural (and social)
sciences has been discussed at international conferences on the
foundations of information science (Conrad & Marijuan 1996;
Hofkirchner
1999). Information science is seen in this context as an
interdisciplinary or at least multidisciplinary science:
As a putative vertical science it
creates its own spattering of subdisciplines in the overlapping with
the other existing sciences: information physics, information chemistry
[molecular computing], bioinformation [artificial life], informational
neuroscience [artificial intelligence], and socioinformation."
(Marijuan, 1996, p. 91)
Biological systems are treated as networks in which
information processes at all scales participate (Loewenstein, 1999).
The
features of this autopoietic universe are collapse, irreversibility,
and self-regulation, where higher levels act downwardly on the lower
levels. This circularity remains imperfect. The physics of biological
life recapitulates the underlying physics of the universe (Conrad,
1996). According to Matsune (1996), information is intrinsically
ambivalent with regard to temporality. Shannon's information theory
refers to synchronic information; that is, to a process existing in a
finite time period and ignoring historical antecedents. Matsuno (1996,
p. 111) quotes
Weizsäcker: Information is only that which produces information.
In evolutionary processes we are concerned only
with diachronic information. The historicity of events does not allow
participants to claim a global perspective in an atemporal manner.
Within this internalist perspective conflicts among the participants
inevitable arise as there is no possibility of attaining simultaneous
communication among the participants. The duration of time in
production contrasts with the static configuration within products.
Products constitute boundary conditions for subsequent production.
Measurement of products by an external observer is opposed to internal
measurement of production. Internal measurement remains local; external
measurement is global. In other words, an external perspective is only
possible with regard to what has been accomplished and frozen in the
record. Matsuno's question is, then, how an external description of
internal measurement is possible. The introspective and the
extrospective boundary conditions have to coincide "otherwise, the
integrity of the notion of boundary conditions would collapse." The
local-to-global activity of information
becomes crystallized in a product in global time while the
global-to-local activity makes synchronization skewed in locally
asynchronous time. "Information is intrinsically a conceptual device
connecting the local to the global." (Matsuno, 1998, p. 66) Matsuno
(2000) formulates this connection between local and global information
in
linguistic terms: How could the present progressive tense be related to
the present perfect tense, and how could this relationship be addressed
in the present tense?
According to Fleissner and Hofkirchner (1995), the concept
of
information should not be restricted to a particular level of reality.
But, due to qualitative changes at different levels of reality, the
concept of information may have:
- The same reference in all contexts, such that qualitative
changes
are not grasped.
- Similar aspects between the references. In
this case there a
question arises about the primary or basic reference to
which analogical concepts refer.
- Finally, qualitatively distinct references may exist. In
this case
the concepts of information are equivocal.
Fleissner and Hofkirchner call this problem "Capurro's
trilemma," which is indeed an Aristotelian one (Capurro 1995; Capurro,
Fleissner, & Hofkirchner 1999; Fleissner & Hofkirchner 1995).
The
view of evolution as self-organization offers, according to Fleissner
and Hofkirchner, a paradigm for dealing with this problem. In the
process of evolution, different kinds of low structures generate
higher-level structures, starting with physical systems through
biological
systems to social systems. Evolution is an autopoietic process in
which these systems select possible ways of reaction, and forms are
transformed. It is a nondeterministic process that is not merely ruled
by the classic concept of causality (actio
est reactio) but by the
principle: causa non aequat effectum,
actio non est reactio,
or, "equal causes do not have equal effects, every action does not have
an equal reaction" (Fleissner & Hofkirchner, 1999, p. 209). This
second type of self-organized
causality is based on informational relations. This information concept
is related to its Latin origins as information;
meaning a dynamic process
of formation and not just the meaning of a message
(Fleissner & Hofkirchner, 1995). A unified theory of information
should give an account of the dynamic process of evolution that
embraces
the whole of reality (Hofkirchner 1999). Laszlo (1999, p. 6) asks for
"invariant
patterns appearing in diverse transformation" during the evolutionary
process. Brier (1999) conceives of cybersemiotics as an
ontological and epistemological framework for a universal information
science. The evolutionary dissolution of the trilemma has,
in our opinion, a metaphysical rather than a scientific status insofar
as it presupposes a view of the whole of reality that is not possible
for a finite observer.
Some philosophers explicitly criticize the use of the
concept of information in the natural sciences. As Küppers (1996,
p. 140)
remarks:
The majority of biologists,
especially molecular biologists, appear to accept that biological
information is indeed a natural entity, which expresses itself in the
specific structures of biological macromolecules. However, this
attitude has recently been the target of strong criticism from the
constructivistic philosophers of science (Janich 1992). Their main
attack has been directed against the application of the concept of
information in non-human areas that are governed entirely by natural
laws.
According to Küppers, human language can be understood
as a higher evolutionary development of the molecular-genetic language,
which is the opposite of Janich's view of biological information as
analogous with human information. The use of the concept of information
in the
natural sciences is a redundant description of the concept of causality
(Janich, 1996).
The Concept of Information in the Humanities and Social
Sciences
Psychology is a field bridges the natural sciences on one
hand and the humanities and social sciences on the other. In
psychology, the concept of information has had a central role with
the so-called cognitive revolution from 1956 onward, also called
the information-processing paradigm in psychology. (This development
gave birth to a whole new interdisciplinary field, named cognitive
science, from about 1975. Gärdenfors (1999) reviews the
development of this field.) In spite of early disappointments with
information theory (see Quastler, 1956; Rapoport, 1956), the dominant
trend in psychology has been a kind of functionalism in which human
cognitive processes are seen as analogous with information processing
computers. There has not been much explicit discussion of the concept
of information in psychology. (Some exceptions are Golu (1981), Hamlyn
(1977), Harary & Batell (1978), Harrah (1958), Miller (1953),
Miller (1988), Noerretranders (1998), Peterfreund & Schwartz
(1971), Rapoport (1953), and Rogers (1998).) The trend has been
reductionistic in the sense that human beings
are seen as extracting information from the physical and chemical
properties of sensory stimuly. Such reductionism stands in
contrast to more hermeneutic and historical understandings in which
perception is also informed by cultural factors, and information is not
defined or processed according to inborn mechanisms in the brain, but
by historically developed criteria and mechanisms. (Problems relating
to psychological conceptions of information are also important for
other human and social sciences, and for the proper understanding of
users in library and information science. See Karpatschof (2000) for a
culturally informed conception of human cognition.)
Information may refer, as Qvortrup (1993) remarks, to a change in the
external world, and in this case it has been defined as "a difference
which makes a difference" (Bateson , 1972, p. 459); that is, an
operational
change brought about by the external world in an observing system. It
may
also refer, inverting the order of this relation, to the process of
finding differences —
information as a difference which finds a
difference — in which
case the system is stimulated by a difference in
the external world. On one hand, information is a thing, on the other,
a psychic construction. Information as a difference in reality —
as something existing independent of an observer — seems to
be the view of information in engineering and the natural sciences,
although, as we have seen, this is not always the case. This was one
implication of Shannon's exclusion of the semantic and pragmatic
aspects of the everyday use of the word information. According to Qvortrup
(1993) Shannon and Weaver are unclear as to whether they conceive
information as a
substance or as a sign.
Nevertheless, we note that Shannon retains a
basic aspect of the modern concept of information in the sense of
knowledge communication, namely selection. When dealing
with the meaning of a message we discuss interpretation; that is, the
selection between semantic and pragmatic possibilities. To interpret a
message means, in other words, to introduce
the receiver's perspective — her or
his beliefs and desires; to make her or him an active partner in the
information process. We would like to
suggest a difference between motivational (or anthropological) and
casual
(or natural) theories of information. Shannon develops a perspective,
as we
shall show, on causal theories of information with
different kinds of "family resemblance" (Wittgenstein 1958a). One
important resemblance between the two kinds of theories is the role of
selection in each. Even in the extreme case in which any interpretation
is supposedly excluded — as in
the engineering perspective of the conduit metaphor —
we can still recognize a process of selection. In other words, we state
a
resemblance between interpreting meaning and selecting signals. The
concept of information makes this resemblance possible. Bar-Hillel
pointed to the "semantic traps" of Shannon's terminology, particularly
with regard to the analogies between the psychological and the
engineering fields. Bar-Hillel and Carnap (1953)
developed a semantic theory of information in which they distinguish
between information and amount of information within a linguistic
framework. Dretske's (1981, p. 63-64) theory of semantic information is
based on
the distinction between information and meaning. Information does not
require an interpretive process, although it is a necessary condition
for acquiring knowledge. He states three conditions that a definition
of information must satisfy, namely:
"(A) The signal carries as much
information about s as would
be generated by s's being F."
"(B) s is F"
"(C) The quantity of information the signal carries about s is (or
includes) that quantity generated by s's being F (and not, say, by s's
being G)" (Dretske 1981, 63-64)
On one hand, information is not an absolute concept, because
we can acquire varying degrees of information about a source. On the
other hand, however, "the information that s is F does not come in degrees. It
is an all or nothing affair." (Dretske, 1981, p. 108) According to
Dretske (1981, pp. 80-81),
information is always relative to "a receiver's background knowledge"
(k); it is "something that is
required for knowledge." It is indeed a
"harmless fiction" to think about a number of possibilities existing at
the source "independently of what anyone happened to know." There
is no false information but there is meaning
without truth (Dretske, 1981, pp. 171-235). Indeed, "information is
what is
capable of yielding knowledge, and since knowledge requires truth,
information requires it also" (Dretske, 1981, p. 45). The flow of
information is based on the following Xerox principle: "If A carries
the information that B, and B carries the information that C, then A
carries the information that C"
(Dretske, 1981, p. 57) Dretske's
information concept is different from meaning, but basically related to
cognitive systems. The relation between knowledge and information is a
recursive but not a circular one. In order to learn that s is F a
person should know about s,
without knowing that s is F. On the other
hand, the information that s
is F "causes K's belief that s is F."
"Knowledge is information-produced belief" (Dretske, 1981, pp. 91-92)
Thus,
in the case of "genuine cognitive systems," as distinct from "mere
processors of information," knowledge is specified with regard to
information, meaning, and belief; or, in other words, with regard to
interpretation during the learning process. Computers have, at least so
far, no capability of using information. It means nothing to them. They
can only manipulate symbols (Dretske, 1986).
Dretske's definition of information does not initially
include k (tha is, the
receiver's background knowledge). This cognitivistic
limitation seems illegitimate if we consider other kinds of receivers
or, more precisely, other kinds of situations. Becoming aware of this
contradiction, Barwise and Perry (1983) developed situation theory
and situation semantics (STASS). This theory is based on the idea of
regularities between types of situations, which allow an information
flow to take place (Barwise & Seligman, 1997). Linguistic
regularities, as
considered by Dretske, are a special case of this flow.
Information is not a property of facts but it is context or
constraint
dependent. A difference exists between "pure information" and
"incremental information". "Pure information" is illustrated as follows:
Whenever there is a state of affairs
consisting of some x-ray's having such and such a pattern at some time
t, then there is a state of affairs involving a dog's leg having been
the object of that x-ray and that leg's being broken at t. So the
indicated proposition is that there is a dog of which this is the
x-ray, and it has a broken leg. The pure information is about the
x-ray, but not about Jackie, or her leg." (Israel & Perry, 1990, p.
10)
"Incremental information" concerns more specific information
that may result at the terminus of "information flow architectures"
(Israel & Perry, 1991). A distinction is made between
"informational
content" and "information": "Informational content is only information
when the constraints and connecting facts are actual" (Israel &
Perry,
1991, p. 147). The causal relations among the contents of an
"information
system" are called "architectural" (Israel & Perry, 1991, pp.
147-148).
Dretske's Xerox principle becomes a regulative one: the
point is to develop
information flow architectures whose signals at the terminus will
contain incremental information with regard to the earlier ones
(Israel & Perry, 1991). In contrast to Dretske's concept of
information,
the theory of situation semantics defines information within a
realistic and not just cognitivistic framework Information contents are
not dependent on the knowledge of the receiver, Dretske's k, but on
types of situations. Two different receivers may extract, due to
different
constraints and facts, different information contents from the same
signal. According to Pérez Gutiérrez's (2000), further
development
of this theory — he was inspired by the formalization of the
information flow through Barwise and Seligman (1997) — the incremental
information content may be defined only with regard to
"classifications" or clusters of situations connected through channels
through which the information is transmitted without any reference to a
receiver's interpretation. Based
on Wittgenstein's (1958b) notion of language games as specified by the
formal notion of situations as well as on Gregory Bateson's (1979)
ecological
paradigm, Riegeer (1996, 0. 292) analyzes the linear (or
syntagmatic) and selective (or paradigmatic) constraints that natural
language structure imposes on the formation of strings of linguistic
entities:
The regularities of word-usage may
serve as an access to and a representational format for those elastic
constraints which underlay and condition any word-type's meaning, the
interpretations it allows within possible contexts of use, and the
information its actual word-token employment on a particular occasion
may convey.
We conclude this analysis of the semantic concept of
information by stating that even if information is seen as
something existing independently of a receiver's knowledge, this does
not necessarily imply that information is something absolute.
The situation theory conceives information in relation to situations
with their constraints and contingencies.
Oeser (1976) remarks that the objectivity of scientific knowledge is
not
attained through the elimination of the knower, but on the basis of the
intersubjective information process. Information
is a "system-relative concept" (Oeser, 1976, II, p. 86). Some classical
theories of information define it with regard to the change on the
receiver's model of reality; that is, as a pragmatic concept (MacKay,
1969; Morris, 1955). This is particularly the case with definitions
based on system theory, second-order cybernetics and semiotics
(Qvortrup, 1993). Kornwachs (1996) defines pragmatic information as an
impinging entity, one that is able to change the structure and the
behavior of systems. According to biologists like
Humberto Maturana and Francisco Varela (1980), as well as
cyberneticians like Heinz von Foerster (1980, 1984) information is the
observer's construction or a mental difference that makes and/or finds
a difference in the external world. For Flückiger (1999),
information is
an individual's brain construct. According to
Qvortrup (1993, p. 12), the conception of information as a mental
difference "doesn't
necessarily imply that the difference in reality that triggered the
mental difference called information is a mental construction." The
German sociologist Niklas Luhmann has
developed an information concept based on the theory of
self-referential systems. Luhmann (1987) distinguishes between
biological and
social (and psychic) systems. Social (and psychic) systems are
constituted by meaning (Sinn).
In the case of biological systems,
self-reference means self-reproduction. Meaning is produced through
processing differences, and this is possible because there is a meaning
offer (Mitteilung) out of
which a selection can be made. Information
(Information) is, then, an
event that produces a connection between
differences or — Luhmann cites Bateson's (1972, p. 459) famous
definition —, "a difference that makes a difference."
"Understanding" (Verstehen) is
the difference between "meaning
offer" (Mitteilung) and
"selection" (Information).
Communication is the
unity of meaning offer, information, and understanding. According to
this theory, no transmission of information occurs between a sender
and a receiver. This thing-oriented metaphor implies that there is
something the sender has and loses when she or he sends it. The sender,
in fact, makes a suggestion for selection. Information is not something
identical for both sender and receiver, but it has to be constituted
through the communication process (Luhmann, 1987, pp, 193-194).
Janich (1998) develops a theory of information that is exclusively
related
to purpose-oriented human actions. Information is defined as a
predicate that qualifies standard request dialogues where linguistic
utterances are speaker-, listener-, and form-invariant. Such
invariances make possible to reproduce these situations on
the basis of anthropomorphic artificial devices.
Information is a key concept in sociology, political
science,
and the economics of the so-called information society. According to
Webster (1995, 1996), definitions of information society can be
analyzed with regard to five criteria:
technological, economic, occupational, spatial, and cultural (Webster,
1995, p. 6). The technological definition is concerned with the
applications of information technologies in society. The economic
definition goes back to the pioneering work of Machlup (1962), Boulding
(1966), Arrow (1979), and Porat (1977). The occupational definition is
at the heart of Porat's and Bell's (1973) theories. The spatial
definition concerns information networks and the emergence of a
"network marketplace" (Castells, 1989). The cultural definition is
related to the influence of media in society. Classic
theoreticians of the information society are, according to Webster:
Bell, Giddens, Schiller, Habermas,
Baudrillard, Vattimo, Poster, Lyotard,
and Castells.
According to Bougnoux (1993, 1995) the concepts of
information and communication are inversely related: Communication is
concerned with forecasting and redundancy; information with the new and
the unforeseen. There is no pure information or "information-
in-itself" (that is, information is always related to some kind of
redundancy or "noise"). To inform (others or oneself) means to select
and to evaluate.
This is particularly relevant in the field of journalism and mass
media,
but, of course, also in information science. The action of bringing a
message and the
message itself were designated in Greek by the terms angellein and angelia (Capurro,
1978). The modern concept of information as knowledge
communication is not related just to a secular view of messages and
messengers but includes also a modern view of
empirical knowledge shared by a (scientific) community. Postmodernity
opens this concept to all kinds of messages, particularly within the
perspective of a digital environment. We may call a science of
knowledge (better: message) communication information science or angeletics (Capurro, 2000).
Flusser (1996) has developed a
"communicology" in which "discursive media" are concerned with the
distribution of information whereas "dialogical media" deal with the
creation of new information. Flusser fears that mass media may swallow
up dialogical media into a hierarchical model. He did not foresee the
Internet as a communication structure in which both media would merge
beyond a central or panoptic power. It is, of course, an open
question how far this is, or will be, the case. Krippendorff (1994) has
explored different information and communication metaphors such as the
one of message transmission, the container metaphor, the metaphor of
sharing common views, the argument metaphor, the canal metaphor, and
the
control metaphor. These metaphors are originated within different
cultural environments. The phenomena they address are intimately
related to the metaphors themselves. We must learn to use them
creatively; that is, to see their limits and to learn how to apply them
accurately in different theoretical and practical situations.
Braman (1989) provides an important discussion of approaches
to defining information for policy makers. Four major views are
identified: (1) information as a resource, (2) information as a
commodity, (3) information as a perception of patterns, and (4)
information as a
constitutive force in society. The relative benefits and problems with
each of these four conceptions are discussed. The article points out
that the selection of one definition or another has important
consequences, and also that the tendency to neglect this problem
results in conflicts rather than cooperation.
Defining information is thus also a political decision.
The information age is also called "the age of access"
(Rifkin, 2000). Information production, distribution, and access is
at the heart of the new economy. The terminological shift from
information society to knowledge society signals that the
content, and not information technology, is the main challenge
for economy as well as for society in general. From the perspective
of knowledge management, information is used to designate isolated
pieces of meaningful data that, when integrated within a context
, constitute knowledge (Gundry 2001; Probst, Raub, & Romhard,
1999). This semantic
concept of information, located between data and knowledge is not
consistent with the view that equates information (management) with
information technology. According to
Nonaka and Takeuchi (1995) — who follow Polanyi's (1966) distinction
between
tacit and explicit knowledge — only explicit
knowledge (information) can be managed. Correctly speaking, knowledge
cannot be managed,
only enabled (von Krogh, Ichijo, & Nonaka 2000). For Cornella
(2000),
companies are information. Castells (1996-1998) gives a comprehensive
and critical analysis of the information age, including its social,
economic, and cultural dimensions. For Hobart and Schiffman (2000),
information is not a phenomenon that appears with modern technology but
rather the product of the complex interactions between technology and
culture. They distinguish between classical, modern, and contemporary
information ages, the meaning of information being unique ito each age.
The fundamental fact of information's
historicity liberates us from the conceit that ours is the information
age, a conceit that underlies Kauffmanesque inferences from
"computer-simulation movies" to history. It allows us to stand outside
our contemporary information idiom, to see where it comes from, what it
does, and how it shapes our thought. (Hobart & Schiffman, 2000, p.
264)
Brown and Duguid (2000) question "the myth of information"
and information technologies that would be able to shape social
organization by themselves. For it is not shared information but shared
interpretation that binds people together.
Borgmann's (1999, p. 57) critical appraisal of the nature of
information is a
plea for a new cultural and ethical balance between what he calls
technological, natural, and cultural information: "Natural
information pivots on natural
signs — clouds, smoke, tracks. Cultural information centers on
conventional signs — letters and texts, lines and graphs, notes and
scores."
Borgmann (1999, pp. 218-219) sees technological information is the
product of developments that
began a century ago:
Based on information technology, our
omniscience and omnipotence have
achieved such transparency and control of information that there are
not things any more to be discovered beyond the signs. Nothing is any
longer buried beneath information. Behind the virtual
self-representations there are no real persons left to be
acknowledged.
We close this by no means exhaustive analysis of the concept of
information in the humanities and social sciences with Eliot's (1969,
p. 147) famous quotation:
Where is the Life we have lost in
living?
Where is the
wisdom we have lost in knowledge?
Where is the knowledge we have lost in information?
We started this presentation of interdisciplinary theories
by asking whether a common core can be found in the concept of
information. According to Karpatschof (2000, pp. 131-132):
Information
The quality of
a certain signal in relation
to a certain release mechanism.
The signal being a low energy phenomenon fulfilling some release
specifications.
The signal is thus the
indirect cause, and the process of the release mechanism the direct cause
of the resulting high-energy reaction.