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A Survey of usability evaluation practices and requirements in the European IT industry

Dillon, Andrew and Sweeney, Marian and Maguire, Martin (1993) A Survey of usability evaluation practices and requirements in the European IT industry. In Alty, James L. and Guest, S. and Diaper, Dan, Eds. Proceedings Human Computer Interaction: People and Computers, pages pp. 81-94, Loughborough, England.

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Abstract

This item is not the definitive copy. Please use the following citation when referencing this material: Dillon, A., Sweeney, M. and Maguire, M. (1993) A survey of usability evaluation practices and requirements in the European IT industry. In. J. Alty, S. Guest and D. Diaper (eds.) HCI'93. People and Computers VII. Cambridge: Cambridge University Press. Abstract: The present paper reports on a survey of current practices in usability engineering and requirements for support within European I.T. organisations. Responses were obtained from 84 individuals working in nine European countries. The data were analysed in terms of four themes: respondents' background, their interpretation and appreciation of the concept of usability, current practice with regard to usability evaluation, problems and requirements for support in conducting usability evaluation. Results suggest widespread awareness but only superficial application of Human Factors methods in Industry.

EPrint Type:Conference Paper
Keywords:Usability engineering, usability evaluation tools, industrial survey, industrial practice, usability laboratories, HCI guidelines and standards
Subjects:Cognitive Science
Psychology
Human Computer Interaction
Hypertext and Hypermedia
ID Code:1288
Deposited On:02 August 2006
Alternative Locations:http://www.cambridge.org/us/catalogue/catalogue.asp?isbn=0521466334
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