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“It’s the journey and the destination”: Shape and the emergent property of genre in evaluating digital documents

Dillon, Andrew and Vaughan, Misha (1997) “It’s the journey and the destination”: Shape and the emergent property of genre in evaluating digital documents. New Review of Multimedia and Hypermedia 3:pp. 91-106.

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Abstract

This item is not the definitive copy. Please use the following citation when referencing this material: Dillon and Vaughan (1997) It's the journey and the destination: Shape and the emergent property of genre in digital documents. New Review of Multimedia and Hypermedia, 3, 91-106. Introduction: To anyone versed in the literature on hypermedia, it is clear that the last 10 years’ worth of research on usability since Conklin’s (1987) seminal article has largely been ignored by web designers. Surfing web sites even casually will likely expose a user to screens of badly formatted text, superfluous graphics, mixed fonts, unreadable color combinations, and dangling or dead links. While the issue of knowledge transfer between research disciplines and design practice is fraught with problems and is a fascinating topic in and of itself (see e.g., Klein and Eason, 1993), this is not the focus of the present paper. Instead we wish to extend work that started with the birth of hypertext systems and continues to demand attention in these days of free-for-all web design: the evaluation of user behaviour in electronic space. Specifically, this paper will extend the analysis of ‘user navigation’ to the evaluation of user behaviour in web environments.

EPrint Type:Journal Article (Paginated)
Keywords:
Subjects:World Wide Web
Digital Libraries
Human Computer Interaction
Hypertext and Hypermedia
User Studies
Information Architecture
ID Code:1195
Deposited On:14 June 2006
Eprint Statistics:View statistics for this eprint
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