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Beyond usability: process, outcome and affect in human-computer interactions

Dillon, Andrew (2002) Beyond usability: process, outcome and affect in human-computer interactions. Canadian Journal of Library and Information Science 26(4):pp. 57-69.

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Abstract

The present paper reviews the general usability framework that has dominated discussion in the field of human-computer interaction (HCI) and finds it wanting. An alternative view of the important determinants of user experience of interactive devices is presented with examples.

EPrint Type:Journal Article (Paginated)
Subjects:Human Computer Interaction
ID Code:1146
Deposited On:03 June 2006
Alternative Locations:http://www.ischool.utexas.edu/~adillon/Journals/BeyondUsability.pdf
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